ENJOY 10% STORE WIDE GRAND REOPENING REOPENING SALE DETAILS

Cancellation

We accept order cancellation before the products are processed. If the order is cancelled you will get a full refund. We cannot cancel the order if the product is already processed and on the way to order fulfillment located in our Toronto location. Once an item has been shipped, you will be notified by email or text message alerts.
Returns

Our policy lasts 30 days. Unfortunately, if 30 days have passed since your purchase, we cannot offer you a refund or exchange.

In order to be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

To complete your return, we need a receipt or proof of purchase.
Please ensure you send your product back to the address provided with your package.
Refund (if applicable)

As soon as your return has been received, checked and approved, we will send you an email to inform you that we have received your return. We will also notify you of the approval or rejection of your refund.
Once approved, your refund will be processed and automatically credited to your credit card or original payment method within a certain number of days. Please remember that credit card payments and many other payment methods are third-party transactions and may take 5-10 business days to process your refund on their end and have your funds returned to you so be patient! It's coming.
*All Hair and Eyelash Kits, hair styling tools, nail kits, and wig accessories are final sale and non-refundable due to hygiene and Federal law.
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